Return & Refund
Thank you for choosing our online coaching services. We strive to provide you with the best possible experience and value. However, we understand that sometimes things don't work out as planned, and you may need to request a refund or return our services.
Please read this policy carefully before purchasing our services, as it explains your rights and obligations in relation to refunds and returns.
We offer a 48-hour return policy for our services, starting from the date of purchase. If you are not satisfied with our coaching services, you may request a return by contacting us . To be eligible for a return, the following conditions must be met:
- You must notify us of your intention to return the service within 48 hours of the date of purchase.
- The service must not have been used or attended, and you must not have received a certificate of completion or any other form of recognition.
- You must provide proof of purchase, such as your order number, email address, or other identifying information.
If you meet these conditions, we will provide a full refund of the purchase price within 48 hours of receiving your return request. We reserve the right to refuse a return if we suspect any misuse or abuse of our services.
We offer a refund policy in case of technical issues or problems that prevent you from accessing our services. If you encounter such issues, please contact us immediately and we will do our best to resolve the problem or provide a refund.
To be eligible for a refund, the following conditions must be met:
- You must notify us of the issue within 48 hours of the date of purchase.
- You must provide evidence of the technical problem, such as screenshots, error messages, or any other relevant information.
- You must allow us reasonable time to investigate and resolve the issue before requesting a refund.
If we are unable to resolve the problem or provide a satisfactory solution, we will provide a full refund of the purchase price within 14 days of receiving your refund request.
We reserve the right to refuse a refund if we suspect misuse or abuse of our services.
Our return and refund policy applies only to services purchased directly from us through our website or other authorized channels. It does not apply to third-party services or products that we may recommend or endorse.
We reserve the right to modify or update this policy at any time, and any changes will be effective immediately upon posting on our website.
If you have any questions or concerns about our return and refund policy, please contact us at. We will be happy to assist you.
By purchasing our services, you acknowledge that you have read, understood, and agreed to this return and refund policy.
4. Abuse of Return and Refund Policy
We strive to maintain a fair and transparent Return and Refund policy to ensure customer satisfaction. However, we reserve the right to refuse a return or refund if we suspect abuse or misuse of our policy. Examples of abuse or misuse may include, but are not limited to:
Frequent and repetitive return requests without valid reasons.
Excessive or unreasonable return requests that go beyond the scope of our policy.
Deliberate manipulation of our services to create a basis for a return or refund.
Providing false information or documentation to support a return or refund request.
We reserve the right to investigate any suspected abuse or misuse of our Return and Refund Policy. If we determine that abuse or misuse has occurred, we may deny future returns or refunds and take appropriate action, including but not limited to suspending or terminating access to our services.
5. Non-Transferability of Returns and Refunds
Returns and refunds are non-transferable and can only be processed for the original purchaser. Requests for returns or refunds from individuals who did not make the original purchase will not be accepted or honoured.
6. Non-Refundable Components
Certain components of our services may be non-refundable. This includes any third-party fees or charges incurred in the delivery of our services, such as payment processing fees or platform fees. Such non-refundable components will be clearly communicated to you at the time of purchase.
7. Final Decision
All decisions regarding returns and refunds are at our sole discretion. Our decision is final and binding. We reserve the right to make exceptions to our Return and Refund policy on a case-by-case basis, in extenuating circumstances, or as required by applicable laws.
Please note that these sections aim to further restrict potential abuse of the terms by customers, but it's important to consult with a legal professional to ensure compliance with the specific laws and regulations in your jurisdiction.